This is not a traditional Executive Assistant role.
Initially, you will work closely with the CEO and senior team, supporting the day-to-day coordination of clients, proposals, pricing, meetings and opportunities while developing a detailed understanding of the Olsyn platform and our customers.
Over the first 6–12 months, we expect the role to evolve significantly.
As your knowledge and confidence grow, you will increasingly take ownership of client onboarding, platform training, project coordination, customer enquiries and ongoing client relationships.
Ultimately, we want you to become someone our clients know, trust and contact directly - allowing our founders to focus increasingly on growth, new business and strategic relationships.
About GV Tech
GV Tech was established to create solutions at the intersection of built environments and high-performance cloud technology. Founded by the leadership team behind Geyer Valmont and ResetData, a leading sovereign cloud provider, GV Tech is building a cutting-edge backend automation solution for Olsyn.
You will join a growing venture where digital modelling, site capture and emerging technology come together to solve practical problems for real assets.
Olsyn is a fast-growing property technology company transforming how commercial real estate is marketed, leased and experienced.
Our platform combines digital visualisation, interactive leasing experiences and property intelligence to help owners and leasing teams bring spaces to market faster, engage prospective tenants more effectively and make better leasing decisions.
As Olsyn continues to grow, we are looking for an ambitious and highly capable person to work closely with our founders and develop into a key member of our Client Success team.
As the Client Success & Operations Associate, you will work closely with Olsyn leadership to support client meetings, proposals, pricing, opportunities, project coordination and day-to-day client requirements, while building a detailed understanding of the Olsyn platform, its customers and the commercial property sector.
Key Responsibilities will include:
Initially, your responsibilities will include:
Supporting the founders with client meetings, follow-ups and day-to-day coordination
Helping prepare proposals, scopes, pricing and client presentations
Maintaining visibility across active opportunities, proposals and client commitments
Coordinating information between clients and the Olsyn design and technology teams
Learning the Olsyn platform in detail and understanding how different clients use it
Assisting with client communications and ensuring actions and commitments are followed through
Helping establish repeatable processes as Olsyn scales
As you develop, you will progressively take responsibility for:
Managing the onboarding of new clients and properties onto Olsyn
Training clients and their leasing teams on the platform
Becoming the first point of contact for day-to-day client enquiries
Coordinating issues and requests with our design and technology teams
Proactively checking in with clients and driving adoption of the platform
Understanding how clients are using Olsyn and identifying opportunities to improve engagement
Supporting renewals, expansion opportunities and additional property activations
Managing relationships across a growing portfolio of institutional property clients
We are looking for someone who is exceptionally organised, commercially curious and comfortable working in a fast-moving environment. You don’t need to arrive as a property or technology expert - but you need to want to become one. You’ll ideally be someone who:
Is highly organised and follows things through
Communicates confidently and professionally
Has strong attention to detail
Is comfortable dealing with senior clients
Learns quickly and enjoys understanding new technology
Has commercial curiosity and wants to understand how businesses work
Can juggle multiple clients, projects and deadlines
Takes ownership rather than waiting to be told what to do
Enjoys solving problems and helping customers
Wants a role that can grow substantially as the company grows
Experience in commercial property, SaaS, technology, professional services or customer success would be helpful, but attitude, capability and potential are more important.
What’s in it for you?
This is an opportunity to join Olsyn at an early stage and work directly alongside the founders as we scale the business.
You’ll get exposure to major commercial property owners, agents and projects while learning how a high-growth technology company is built from the inside.
For the right person, the role should look very different in 12 months from the day they start.
Important note for recruitment agencies: Geyer Valmont and GV Tech manage recruitment through our internal People & Culture team and we do not accept unsolicited resumes.
.png)
